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Shelby Toompas Heather Richardson Mikenna Pierotti Jake Stump
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Tipping Points

Tipping Points

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Here’s a tip for New York City taxi drivers seeking bigger tips: Pick up tourists. Adam Nowak, associate professor of economics, and Amir B. Ferreira Neto, ’19, PhD Economics, studied data on yellow taxis in the Big Apple to see if tourists tipped more than locals. They do. Furthermore, theatergoers tip more than non-theatergoers, based on their findings that zeroed-in on drop-offs and pickups near Broadway. These differences between tourists and locals may affect the allocation of taxis throughout the city, conclude Nowak, Neto and Amanda Ross, of the University of Alabama.

Cap it Off

Just like the COVID-19 vaccine protects against contracting the contagious virus, the collective elements of self-efficacy, optimism, hope and resiliency - otherwise known as “PsyCap” - helps inoculate employees from the negative effects of working through a pandemic, according to Jeffery Houghton, management professor. Houghton and two of his Ph.D. students, Richard Oxarart and Luke Langlinais, found that those lagging in PsyCap characteristics drifted to maladaptive behaviors and exhibited a high perception of stress. Read more at WVUToday.

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Supply Change

Bernie Quiroga, associate professor of supply chain management and program coordinator of global supply chain management, coauthored a paper that analyzes the effectiveness of urgent care for stroke victims. The paper, published in the Journal of Operations Management, uses supply chain methodology to determine best practices for patient care. 

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It Merits a Mention

Some students find their purpose in college. Others find it long before they set foot on campus. 

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Cyber Successes

Christopher Ramezan, assistant professor of management information systems and coordinator of the business cybersecurity management program, was recently recognized for his teaching prowess by two different organizations. 

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Eight is Great

For the eighth consecutive year, the College’s Professional Sales Institute was named a Top University Sales Program in the world by the Sales Education Foundation. The listing highlights the top sales programs at higher education institutions that include 134 schools in North America and 16 international schools.

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